FREQUENTLY ASKED QUESTIONS
GOOD QUESTIONS.
CLEAR ANSWERS.
Clear answers about the programme, the tailored work and your role in putting it into practice.

What exactly is Business Marketing in a Box?
It is a practical five-day online programme for South Africans who do their own marketing. One course brings together the existing learning and resources from all 15 previous subject areas.
The programme also includes one tailored Meta and Google marketing plan, one tailored design direction with 10 example concepts, 126 unique downloadable resources, one live group session and one consolidated support response.
Is it a physical box?
No. “The Box” describes a practical digital system that puts the essential learning, direction, examples, tools and human guidance together in one online programme.
Is this just another course?
The consolidated course is one part of the programme. You also receive two tailored direction documents, 10 example design concepts, 126 unique downloads including PDF guides, browser-based HTML tools and visual references, one live group session and one detailed written support response.
Materials vary by subject and retain the videos, written guidance and resources that were already available.
How much does it cost?
Business Marketing in a Box costs R4 999 incl. VAT.
It is a once-off payment. There is no subscription.
How is my programme intake confirmed?
After purchase, sign in with your purchase account and complete your business brief for one business and one primary offer.
The team confirms your intake schedule and the date of your included 90-minute Day-4 group Zoom. The five programme days follow that confirmed intake schedule; payment does not automatically reserve a Zoom date.
Do I get a live zoom every week?
Your purchase includes one 90-minute Day-4 live group Zoom for your confirmed programme intake.
The team confirms your intake and session date after purchase. Your purchase does not include a live session every week.
What happens during the five days?
The five programme days follow the intake schedule confirmed by the team after purchase and your business brief.
DAY 1Enter the learning portal, receive your resources and complete the detailed form for one business and one primary offer.
DAY 2
Receive your tailored customer, message, Meta, Google and 30-day marketing direction.
DAY 3
Receive your tailored design direction, 10 example design concepts and reusable prompts.
DAY 4
Join the 90-minute live group Zoom and connect the plan, direction, examples, learning and tools.
DAY 5
Send one consolidated email containing your programme-related questions and receive one detailed written response.
What is included in the tailored Meta and Google plan?
Your plan is created for one business and one primary offer.
It covers your customer, offer, message, Meta targeting, Google Ads direction, relevant keywords or search themes, channel priorities and practical 30-day direction.
What is included in the tailored design direction?
The design direction gives you one clearer visual and creative route for your business and primary offer.
It includes content and messaging cues, reusable prompts and 10 tailored example design concepts or mock-ups.
What are the 10 example design concepts?
They are tailored mock-ups or examples showing visual approaches that could work for your business.
They help you see how the supplied design direction may be applied.
Are the 10 concepts finished designs I can publish?
No. They are design-direction examples, not final, editable or ready-to-publish artwork.
You are responsible for creating, adapting, checking and approving the final designs you use.
Does Cyborg Spill build my Meta or Google campaigns?
No. Cyborg Spill does not access, build, launch or manage your advertising campaigns.
You use the tailored plan, training, tools and examples to build and run your own campaigns.
What will I have for building my own campaigns?
You will have customer and message direction, Meta targeting guidance, Google keyword and channel direction, a 30-day path, design guidance, example creative concepts, practical lessons, checklists, prompts and browser tools.
What will I learn?
One course brings together the material from all 15 previous learning areas. The six core starting areas are ChatGPT, AI video generation, Canva, Meta Lead Ads, Google Search Ads and Google Performance Max.
The library also includes the existing lessons and resources for Shopify, WordPress, Meta Conversion Ads, TikTok Lead Ads, TikTok Conversion Ads, WhatsApp Business, Smart Targeting, ROAS and Omnisend.
Materials vary by subject: some use training videos, while others use written guidance, PDF files, browser tools and visual references. Start with the areas that fit your business.
Do I have to complete all the learning in five days?
No. Start with the course areas and lessons that match your immediate priorities.
The five-day journey gives the programme a clear structure. You are not expected to consume every piece of training before the live session.
What are the PDF toolkits and HTML tools?
Your 126 unique downloads collect the existing PDF guides, browser-based HTML tools and visual references from the learning library. They support planning, customer direction, targeting, keywords, content, creative thinking, prompts and implementation.
The files are available through your purchase account. Existing training videos remain in the course lessons.
What happens in the live group session?
Catherine connects the tailored plan, design direction, examples, learning and tools in plain language.
You can ask questions in the group environment and learn from relevant questions raised by other participants.
The session is group-based. It is not a private one-to-one consultation or account-repair session.
What is the Day-5 support email?
Send one consolidated email containing all your programme-related questions, problems and sticking points.
We will review everything together and send one detailed written response.
It is one complete support response, not ongoing email consulting.
Can I use one purchase for multiple businesses?
No. The tailored plan, design direction, example concepts and support are created for one business and one primary offer.
If you have already purchased and want to use the programme for another business, contact the team before buying again so a separate intake can be arranged.
Is it suitable for beginners?
Yes. The programme uses practical explanations and plain language.
You must still be prepared to complete the business form, work through the relevant training and do the implementation yourself.
Can I join if I use a freelancer or agency?
Yes.
Understanding your customer, message, priorities and channels can help you brief outside support more clearly and make better-informed marketing decisions.
Is advertising spend included?
No. The R4 999 incl. VAT covers the programme and the listed learning and tailored-direction deliverables.
Any Meta or Google advertising budget is separate and paid directly to the relevant platform.
Is this a campaign-management or agency service?
No. Business Marketing in a Box is a fixed-scope Cyborg Spill digital education and tailored-direction programme.
It does not include final creative production, campaign building or ongoing advertising management.
Are leads or sales guaranteed?
No.
Results depend on factors such as your offer, market, pricing, website or customer journey, follow-up, budget, competition and implementation.
Cyborg Spill does not guarantee leads, sales, revenue, income, CPA or ROAS.
What is not included?
- Finished or production-ready marketing designs
- Editable final artwork
- Meta or Google campaign setup
- Campaign launch, management, optimisation or reporting
- Advertising spend
- External software or platform costs
- Website, landing-page or CRM development
- Tracking or advertising-account repairs
- One-to-one consulting or unlimited support
- Work for multiple businesses
- Guaranteed marketing or financial results
Where do I find my course and downloads?
Sign in with the account used for your purchase. Open Business Marketing in a Box for the consolidated course, or Downloads in your account for the included files.
If you need help with access, email info@cyborgspill.com with your order number. Do not include passwords or payment-card details.
How do I request a cancellation or refund?
Email info@cyborgspill.com with your order number and the reason for your request, or use the contact page. Please use the email address associated with your purchase.
The team will review your request and respond. Sending a request does not by itself confirm a cancellation or refund. Read the Terms and conditions that apply to your purchase.
I still have a question. What should I do?
Send your question through the contact page before purchasing.
We will help you understand what is included, what you still do yourself and whether the programme is the right fit for your business.